Privacy Policy

At Zona Digital ("Zona Digital", "we", or "us"), we recognize that protecting your privacy is extremely important. In this Privacy Policy, "personal information" or "personal data" refers to information that can identify or reasonably be used to identify an individual.

In the sections below, we'll explain how we collect, use, and share personal data about any user or visitor ("you") to our websites, mobile apps, and other online services ("Online Services") when those services link to this Privacy Policy. We'll also describe the choices you can make concerning the use of your personal information, and how you can access or modify these details.

Which personal details do we gather?

We gather a variety of personal data in order to provide you with our Online Services, such as:

Contact and request information: This includes details that let us stay in touch with you, like your name, email address, phone number, and home or business address. We also collect any personal information you choose to provide when reaching out to us with questions, comments, or inquiries about our products and services.
Website information: Whenever you visit our websites, we automatically gather technical information such as your computer's IP address, browser version, internet service provider, time zone settings, referring/exit pages, operating system, and date/time stamps. We may also collect clickstream data and use tracking tools to understand how you engage with our Online Services.
Public information about you: If you identify yourself to us (for instance, if you show interest in our services), we may source additional personal data from publicly available resources, including any publicly viewable contact or demographic details (e.g., on business websites or professional networking platforms). We may also provide forums or bulletin boards on our Online Services—remember, any personal data you post there could be visible to the public.

In what ways do we use your personal data?

We utilize the personal data we gather to deliver and enhance our products and services. Specifically:

Contact and request information is used to respond to your inquiries, whether about product documentation or whitepaper requests. Where permitted by law (and with your consent, if required), we may also use your contact details for marketing, promotional offers, and updates about new services or benefits.
Website information helps us analyze how our websites and apps perform, identify usage trends, and ensure compatibility for all users. We may also use this information for re-targeting or advertising if applicable law allows.
Public information about you may be combined with other data we hold so that we can personalize your experience and recommend products or services that might interest you or your company. We also rely on your personal data when it's necessary for legal or contractual reasons, or to protect our legal rights (e.g., during a complaint or dispute).

Which personal data do we disclose?

Zona Digital may release your Personal Data if we sincerely believe such action is necessary:

To comply with any legal requirements;
To protect or defend the property or rights of Zona Digital;
To investigate or help prevent potential misconduct related to the website;
To safeguard the personal well-being of those using our website or the general public;
To protect ourselves against legal liability.

Any service provider working on behalf of Zona Digital must maintain at least the same level of confidentiality as outlined in this Privacy Policy. These providers will only have access to your personal data if it's essential to their assigned functions.

We may also compile and analyze aggregate or statistical data about users of our Online Services in order to refine the content, structure, and navigation of our services, as well as related products. This data is not associated with individual identities.

Transferring your information

Your personal data may be transferred to and stored on computers located outside your state, province, country, or other governmental territory where the data protection regulations may differ from your local laws.

If you're located outside of Portugal and choose to provide us with your information, please be aware that your data may be moved to and processed in Portugal.

By submitting your data and acknowledging this Privacy Policy, you agree to this transfer of your personal information.

Zona Digital will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy. We will not transfer your data to any organization or country unless suitable safeguards are in place, which includes protecting the security of your information.

Your data-related rights

We collect personal data to respond to your requests for information, commercial inquiries, sharing of our services, communicating about special events, and recruitment efforts. We limit data processing to these purposes unless you've explicitly allowed processing for other reasons.

The data we gather is retained only for as long as is necessary for the purposes explained above.

At any time, you may exercise the following rights before Zona Digital by sending written communication to our email address [email protected]:

The right to access your personal information presented here and to inspect, rectify, update, or erase it, as well as limit its processing.
The right to object to our processing of your data.
The right to request the portability of your personal data.
The right to withdraw any previously provided consent regarding processing.
The right to file a complaint with the relevant regulatory authority in Portugal, for which you can request contact information from Zona Digital.
The right to learn about the purposes of data processing, the categories of data being processed, and the identities of any recipients to whom your data is disclosed, as well as the period your data is retained or the method used to define that period.
The right to be informed which specific personal data is being processed and to receive an electronic copy of it (unless another format is requested).
The right to obtain corrections or updates to any inaccurate or incomplete personal data from Zona Digital.
The right to request the deletion of your personal data ("right to be forgotten") without undue delay when certain conditions are met, such as compliance with a legal obligation or when you have withdrawn the consent for processing.

External websites

Our Online Services may link to external applications, products, services, or websites for your convenience. By following those links, you'll leave our Online Services. Zona Digital does not oversee such third-party sites or their privacy policies, which may differ from ours. The Zona Digital Privacy Policy does not govern any personal data you choose to give to or that is collected by these third parties. We advise reviewing the privacy practices of any third-party website you engage with before sharing your information.

In addition, Zona Digital may provide social media features that let you connect your social networks or interact with Zona Digital across social media platforms. Using these features could result in the collection or sharing of details about you, such as your IP address and the pages you visit on our site. These features might set cookies to function properly. Social media widgets can be hosted by a third party or directly on our site, and your interactions with them are subject to the privacy practices of the provider.

Below are links to the privacy policies of third-party services integrated into this website:

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Individuals under 18 years of age

We do not knowingly request or collect personal data from individuals under 18 years of age. Should we discover that we've inadvertently collected such information, we'll take appropriate steps to remove it as soon as possible.

Cookies and similar technologies

Zona Digital and our partners (e.g., marketing or analytics providers) may employ tracking methods such as cookies, beacons, and scripts to study usage patterns on our Online Services, manage these services, and compile demographic insights about our user base. We obtain both individual and aggregated reports based on these technologies.

Cookies are small data files that often include an anonymous identifier. They're sent from a website to your browser and stored on your device.

You can set your browser to refuse cookies or to alert you when one is being sent. However, declining cookies might limit certain functionalities on the website.

For details on how Zona Digital uses cookies, please see our Cookie Policy.

Behavioral advertising & re-targeting

We rely on a third-party service provider to manage advertising either displayed on our websites or delivered on other platforms. This partner may use cookies to gather data about your browsing activity on our site and others, aiming to offer advertising matched to your interests.

Protecting your personal information

Zona Digital employs reasonable administrative, technical, and physical measures to help secure your personal data against loss, theft, or misuse, as well as unauthorized access, disclosure, alteration, or destruction.

We follow industry-standard practices to protect personal data throughout its transmission and once it's received. Still, no method of electronic storage or Internet transfer can be guaranteed 100% secure. We endeavor to use commercially sound practices to protect your personal data, but we cannot assure absolute security.

Data accuracy & retention

Zona Digital has measures in place to keep your personal data accurate, complete, and up to date. We retain your personal data for the length of time needed to fulfill the goals outlined in this Privacy Policy and to comply with legal requirements, resolve disputes, and uphold our agreements.

Accessing your personal data

You can help us maintain the accuracy of your contact details and preferences by letting us know of any changes using the contact information below. For other types of personal data, we will try in good faith to grant you access so that you can request corrections if the information is inaccurate, or request deletion if Zona Digital is not obliged by law or legitimate business interests to keep it. We will reply within 30 days or sooner if mandated by law. Where allowed, we may refuse to comply if the data has to be preserved by law, is required for legitimate business needs, or putting it at risk would endanger another's privacy.

Our promise to safeguard your privacy

We communicate our privacy and security guidelines to all Zona Digital employees and freelance partners, and strictly enforce privacy safeguards throughout the organization to protect your personal information.

Policy updates

From time to time, Zona Digital may revise this Privacy Policy to align with evolving information practices. We recommend reviewing this page periodically for the most current information regarding our privacy protocols.

Contact

If you have any inquiries about this Privacy Policy, please reach out to us at [email protected].